A. You can shop with confidence at HARIO Australia as you are welcome to return or exchange anything you purchase from harioaustralia.com.au within 30 days of purchase. If an item is faulty, a full refund will be offered, including postage costs.
For change of mind returns, your product needs to be in perfect, brand new condition in its original packaging.
Sale items can only be returned if the item is faulty. We will not accept returns on worn, damaged or otherwise non-sealable products unless they arrived to you damaged or faulty. Postage will not be refunded for change of mind return and exchange.